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ProxySG 6.7 Diagnostics and Troubleshooting

The ProxySG 6.7 Diagnostics and Troubleshooting course provides a structured approach to diagnosing and solving common troubleshooting issues related to ProxySG deployments. The course will emphasize hands on experience, with extensive opportunities to build competency in the use of the powerful diagnostic tools available on the ProxySG.

  • 4.6 out of 5 rating
  • Last updated : 23/07/2026
  • English

Available as Instructor Led Training, Live Online & In Person at your Offices or Ours.

ProxySG 6.7 Diagnostics and Troubleshooting
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Duration:

8.00 hours

6.5 CPD hours

Overview:

The ProxySG 6.7 Diagnostics and Troubleshooting course provides a structured approach to diagnosing and solving common troubleshooting issues related to ProxySG deployments. The course will emphasize hands on experience, with extensive opportunities to build competency in the use of the powerful diagnostic tools available on the ProxySG.

Description:

Module 1: ProxySG Secure Web Gateway— Diagnostics and Troubleshooting Overview.


- Brief review of the ProxySG-based Secure Web Gateway solution.
- Overview of common issues related to internal resources, external dependencies, SSL interception, and policy efficiency.
Module 2: Exploring Sysinfo Files.


- Description of how to generate sysinfo files and what information they contain.
- Using sysinfo files as a key tool in diagnosing troubleshooting issues.
Module 3: Troubleshooting Issues Related to Authentication.


- Methods for diagnosing and solving issues related to authentication, focusing on IWA direct and IWA BCAAA realms.
- Includes issues related to surrogate credentials and Schannel congestion.
Module 4: Troubleshooting Issues Related to DNS.


- Methods for diagnosing and solving issues related to DNS lookups.
- Includes both forward and reverse DNS lookups, and DNS imputing.
Module 5: Troubleshooting SSL Interception Issues.


- Methods for diagnosing and solving issues related to SSL interception.
- Includes connection and performance issues.
Module 6: Troubleshooting Performance Issues Related to Policy Efficiency.


- Methods for optimizing performance through tips for creating more efficient policies.
DURATION 8.00 Hours

No scheduled classes available at this time.

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Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable.

To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.